Where can I find instructions for using the transfers?
Can I use a heat press? If so, what are the temperatures I should use?
Yes, you can use a heat press for our transfers.
For transfers that are meant to be used on light colored fabrics, you will want to follow these steps:
- Preheat press to 345 degrees F (or 175 degrees C) on 100% cotton shirts
- Press fabric for 3-5 seconds to release moisture and remove winkles
- Place printed transfer onto the fabric with the printed side down
- Set to medium pressure for best results
- Press for about 20 seconds
- Peel liner from the transfer using a smooth, even motion
For transfers that are meant to be used on dark colored fabrics, you will want to follow these steps:
- Preheat press to 375*F for 100%-50% cotton blends or 250*F for fabrics less than 50% cotton.
- Press fabric for 3-5 seconds to release moisture and remove wrinkles
- Peel liner from back of transfer
- Place printed transfer onto the fabric with the printed side up and cover completely with parchment paper
- Set to medium pressure for best results
- Press for 25 seconds
- Remove parchment paper from transfer using a smooth, even motion
What's the difference between a Light Transfer and a Dark Transfer?
There are a few important differences between a Light or a Dark Transfer. You can read our blog post for a detailed look at what these differences are and how to choose the best transfer for your project.
What colors are considered light-colored and what colors are considered dark-colored fabric?
- Light-colored fabrics would be white, off-white, and cream
- Dark-colored fabrics would be any other color that isn’t white or off-white. However, these transfers will work on the light-colored fabric as well.
All the paper didn’t peel off the light-colored transfer, how can I remove it?
If for some reason the backer paper didn’t completely peel off from the light-colored transfer after ironing, let the transfer cool completely. Then use a wet paper towel to dampen the remaining backer paper and lightly rub it off the transfer.
I peeled the backer and now the transfer is flaking off.
If you peel the backer off a Light Transfer before ironing it, you will experience flaking/shedding. For Light Transfers, you have to iron it first and then peel the backer off (while still hot). See more in our blog post here.
The color printed on transfer isn’t as bright as it looks on my computer screen, why is that?
Many times, colors can look different on the screen than what is printed out, not to mention every printer is different. We suggest doing a few test prints on regular paper to ensure you achieve the color results you are looking to have for your transfer.
My design looks blurry when I print it on the transfer sheet.
We have found that customers who chose a “fabric transfer” paper type setting when printing their design have experienced blurring. We recommend keeping the paper type set to plain paper, and choosing the best/highest quality for a nice clear print.
Can this be used on other materials besides 100% cotton or cotton poly blend? What about 100% polyester?
The transfers work best on 100% cotton or a cotton/poly blend material due to the nature in which they get applied to the fabric. They require a high heat from either an iron or a heat press to adhere to the fabric. With other fabrics and material, if you use such a high heat, you will most likely ruin the fabric, or the low heat required for that fabric will not be enough to properly apply the transfer.
The transfers are running on the shirt, what am I doing wrong?
If the transfers are running, you are most likely keeping the iron in place for too long or have ironed the transfers for too long of a period. Refer to the instruction sheet for the appropriate heat settings and times.
Will this work in desktop die-cutting machines?
Yes, our transfers do work in desktop die-cutting machines. Lay them on the cutting mat image side up, and have the paper type set to cardstock to ensure the transfer is cut all the way through.
Can you use a laser printer?
Our transfer paper can only be used in inkjet printers. You are not able to use it in a laser printer due to the amount of heat that is released when printing in a laser printer. The heat can cause quality issues with the coating on the paper.
Can you remove the transfers after they are ironed?
No, once a transfer is ironed onto the fabric, they can not be removed. We suggest doing a test print to ensure the transfer looks the way you want it to and is a good size for the item you are putting the transfer on.
The print came right off after one wash. What did I do wrong?
It is rare for the transfers to come off after being washing! We do have care instructions that should be followed to ensure your transfer lasts. Please be sure to allow the transfer to dry 24 hours before wearing or washing the item. Wash the fabric inside out in cold water. Do not use any bleach. Remove the item as soon as the wash cycle is complete. To dry, turn the fabric inside out, tumble dry on the lowest setting or do not turn the fabric inside out and lay flat to air dry with the transfer facing outwards.
Will there be a white background that shows where the image it’s not printed?
For the light-colored transfers, no white will show; instead the color of the shirt will show through in these areas. For dark-colored transfers, there is a white background that will show wherever the image is not printed.
Will this paper work in my printer? Can you use a laser printer?
Our photo paper is compatible in all inkjet printers. You are not able to use it in a laser printer due to the amount of heat that is released when printing in a laser printer. The heat can cause quality issues with the coating on the photo paper.
Does the 4x6 size paper work in the Kodak Dock Printer?
No, our photo paper will not work in the Kodak Dock Printer because it is not an inkjet printer and it requires a special size and type of paper. Kodak sells specific 4×6 paper that needs to be specifically bought to only work in the dock printer.
Can you print on both sides of your photo paper?
Yes, you can print on both sides of the matte paper and the quality will be great on both sides. For glossy paper, the coating is only on 1 side of the paper. While you can technically print something on the back of the paper (it won’t ruin your printer), we do not recommend it.
Is there branding on the back side of the paper?
There is no branding on the back side of the photo paper.
What is the gsm and thickness of your photo paper?
- Our photo paper has the following gsm/thickness:
- High Gloss photo paper (both 8.5 x 11 and 4×6) is 200 gsm, 8.5 mil and 96 bright
- Soft gloss photo paper is 180 gsm, 8.5 mil and 97 bright
- Matte photo paper comes in 2 different weights and thickness. One is 160gsm and 8 mil thick and 97 bright, the other is 140 gsm, 6.5 mil and 97 bright
Is it good for framing?
Yes, our photo paper is great for framing, to put into photo albums or scrapbooks, as well as for cards and invitations
I’m having issues with the margins in the template. How can I fix this?
When designing your tickets, you should try to keep the design from getting too close to the edge of the paper. Many times, printers will show they have a borderless print option, however they are not actually able to do it so it’s best to keep the design about a quarter of an inch from the edges. Also, we suggest doing a test print on a plain piece of paper before printing on your raffle tickets. This way you can be sure the design isn’t getting cut off and achieves the desired results.
I am not able to copy my design onto other tickets within the template. Please help!
Once you have your design laid out in the first text box, click once on the area of text that you want to copy. The entire text box should then have a solid line around it. From here, you can “right click” and select copy. Then “right click” anywhere on the page and select paste. Click once on the pasted text box and drag to move it to the next ticket. Repeat this until all the tickets are completed.
How do I get rid of the dotted lines in the template?
You will want to remove the dotted lines prior to printing. You can do this by going to the Insert tab and selecting “Header”. Then choose “Edit Header”. The dotted lines are an image that is inserted into the header. If you click on the dotted lines, the image will be selected, then you can hit delete and the lines will be gone.
How do I get a vertical template for the tickets?
You can email us at firstname.lastname@example.org and we can provide you with a template that has a vertical orientation. We recommend you do a test print on a plain piece of paper to ensure everything prints the way you would like it to before printing it onto the ticket paper. Also, please make sure you load the paper into the printer according to your printer’s instructions.
Do you offer a format/template other than Microsoft Word?
Our templates currently come as a Microsoft word document. However, if you need a different format, please let us know and we can send you the template suitable for a different program. Other popular formats include: Microsoft Publisher, PDF, Adobe InDesign, Adobe Photoshop, and Google docs. Please email email@example.com with your request.
Will these checks work in an ATM?
Yes, you can deposit our checks into an ATM machine if they are printed properly.
Does your check paper work with check printing software?
Yes, you can print onto our check paper using Quicken, QuickBooks, Versacheck and other popular accounting and money management software packages.
Are these checks pre-printed? How do I get these printed with the banking information?
No, these checks are not pre-printed. The only thing printed on the checks would be the endorsement area on the back as well as a list of the security features that are listed on the checks. You can use an accounting software such as Quicken, QuickBooks, etc. along with a MICR printer to produce checks.
Where are the perforations located?
The location of the perforations is different, depending on the check location on the paper. For a top and middle check, the perforations are located at 3.5” and 7” from the top. For a bottom check, they are located at 4” and 7.5” from the top.
What states are these approved to be used in?
DocuGard high security paper is compliant with most state regulations and is compatible with e-prescribing software platforms. It is best for you to check your individual state’s Board of Pharmacy regulations regarding prescription security paper.